Program Coordinator FT $25/hr

Goodwill Redwood Empire
September 14, 2021
651 Yolanda Ave., Santa Rosa, California
Job Type


CHARACTERISTICS OF THE JOB:  Through supporting the Program Manager, implement and monitor program activities to ensure quality of assigned programs, including the adherence to organization, contractual and other relevant standards

PROVIDES SUPERVISION TO:  All assigned staff which may include Junior Programs Analyst, Employment Services Specialists (ESS), Participation Support Specialists (PSS), Job Coach/Trainers, Program Assistant(s) or others in the absence of the Program Manager.


  • Support the Program Manager in Coordinating staffing to ensure consistent and high quality delivery of services
  • On-going database development, customization, revision, and maintenance
  • Oversee the collection, formatting, and analysing of data; external and internal to the organization
  • Ensure timely development of internal and external reporting for all Workforce Development programs
  • Plan and implement outreach activities that meet program, grant and budget requirements
  • Ensure client-related records, including database entries, are current, accurate, submitted on a timely basis and meet organizational, contractual, CARF and other relevant standards
  • Assist in the development of new programs and services, as requested
  • Support HR and payroll process, as necessary, through timely submittal of CAFs, timecards and other records specifically resulting from programs
  • Ensure invoice data is accurate and submitted in a timely manner.
  • Assist in the development of, and implement short and long term program goals
  • Assist in developing and implementing annual program evaluation objectives
  • Implement and support the agency Safety program, including ensuring the timely and accurate submission of all required documents; ensuring that safety training is a priority, including regular participation in Safety trainings
  • Assist with the recruitment and selection of qualified staff
  • When required, supervise assigned staff according to organizational policies in order to maintain a high level of performance and delivery of services
  • Conduct self in a professional and ethical manner at all times



  • Review and update procedures for assigned programs annually
  • Represent and promote programs and services to employers, community based organizations, partners or others as appropriate to increase placement opportunities and determine employer needs
  • Other job duties as assigned
  • Adhere to Goodwill Redwood Empire policies and procedures



  • A minimum of two years college, Bachelor’s Degree preferred or sufficient life and work experience to provide the skills and ability to perform the job
  • At least two years’ experience coordinating human services programs; knowledge of behavioral health employment programs highly desired
  • At least two years supervisory experience
  • Solid leadership skills
  • Working knowledge of educational, government and social service agencies and programs
  • Familiarity with the Americans with Disabilities Act
  • Proficient in Microsoft Office Suite (including PowerPoint) or similar software
  • Excellent oral and written communication skills
  • Excellent interpersonal skills, including the ability to interact with a diverse population
  • Ability to  travel to multiple sites in the course of your daily work activities


WORK ENVIRONMENT:  Office environment with carpet and overhead lighting. Occasional exposure to moderate noise levels (office machines)


PHYSICAL REQUIREMENTS:  Sitting, standing and walking intermittently. Close and visual distance capabilities. Fine finger movements. Vehicle travel. Occasional gross manual dexterity.

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